Siteground Reviews UK


Founded in 2004 by a few university friends, SiteGround claims to host more than 1,000,000 domains and provides services like shared web hosting, cloud hosting and more.

Features


Let us have a look at some of the features of this amazing hosting website.

  1. You can get free transfer support from SiteGround.
  2. SiteGround provides 99.9% uptime guarantee.
  3. It is recommended by WordPress and Joomla Staging
  4. 24/7 tech support regarding any queries.
  5. 30-day money-back guarantee in case you are not satisfied with the services.
  6. Free daily backup of your data to ensure safety of your data.
  7. It is Rated A at Bitcatcha Speed Test.
  8. The company provides free site migration for its first time customers.
  9. You get the advantage of a huge range of server upgrade options
  10. It provides built-in cacher for WP, Joomla, and Drupal.
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Pros & Cons


The site is definitely filled with many reasons for you to love it. However, there could be times when you face a couple of problems with it. Let us look at some of its pros and cons in brief.

Many users have loved SiteGround for its amazing advantages and features. Let us look at some of the best pros of using SiteGround. We will also look at the cons associated with SiteGround.

Siteground’s Hosting Performance

PROS:
  • Superb hosting uptime at 99.99% (Average)
  • Rated A at Bitcatcha Speed Test
  • Provides you with a choice to select server locations in three different continents

CONS:
  • TTFB is more than 700ms at the Webpage Test

SiteGround’s Customer Support experience

PROS:
  • Provides top class live support to its customers
  • Provides free site migration to its new customers
  • Annual customer satisfaction survey is conducted to ensure satisfaction of the customers.
  • It follows a good billing practice that allows users to refund or cancel account easily

CONS:
  • It does not provide the facility of a support forum

SiteGround Pricing and Rates

PROS:
  • You make the most of affordable and premium hosting
  • Users save 45% on first bill when you go for SiteGround
  • You also get a free wild card SSL (GrowBig & GoGeek)

CONS:
  • May cost you expensive when you want to renew.

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Prices, Plans & Features


Shared Hosting Plans

There are three packages that SiteGround offers. They are StartUp, GrowBig, Gogeek packages. You can select the best packages according to your budget and requirement. Let us look at the basic details of these packages and their costs.

Price Space Bandwidth No. of Sites Price
StartUp 10 GB Unlimited 1 $3.95/mo.
GrowBig 20 GB Unlimited Unlimited $5.95/mo.
GoGeek 30 GB Unlimited Unlimited $11.95/mo.

Dedicated Server Plans

Price Space CPU RAM Price
Entry Server 500 GB 4 x 3.20GHz 4 GB $229.00/mo
Power Server 1000 GB 4 x 3.50GHz 15.6 GB $329.00/mo
Super Power Server 2 TB 12 x 2.00GHz 15.6 GB $429.00/mo

Cloud Hosting Plans

Price Space CPU RAM Bandwidth Price
Entry 40 GB 2 x 3.00GHz 4 GB 5 TB $80.00/mo
Business 60 GB 3 x 3.00GHz 6 GB 5 TB $120.00/mo
Business Plus 80 GB 4 x 3.00GHz 8 GB 5 TB $160.00/mo
Super Power 120 GB 8 x 3.00GHz 10 GB 5 TB $240.00/mo

More About Shared Hosting Packages

Startup

Crafted for a Great Web Start

$3.95 /mo

60% Off The Regular $9.95/Mo

  • In this package, you get all the benefits and features of the web hosting service.
  • It is available for 10 GB web space and one website.
  • It provides you with a website that allows you nearly 10,000 visits monthly.
  • The price of this package is $3.95 per month, which is quite moderate for the features you get.

GrowBig

Crafted for Your Web Growth

$5.95 /mo

60% Off The Regular $14.95/Mo

  • You get multiple websites under this package.
  • You get the benefit of 20 GB web space.
  • You can easily accommodate 25000 monthly visits with this package.
  • You can get the benefits of all basic features and also the premium features with this package.
  • It is available at a monthly cost of $5.95.

GoGeek

Crafted for Real Web Geeks

$11.95 /mo

60% Off The Regular $29.95/Mo

  • You can own multiple websites with this package.
  • You enjoy the ownership of 30GB of space
  • If you are expecting to have 100,000 visits a month, this is suitable for you.
  • You get basic as well as the premium features that are usually included with the GrowBig package.
  • You also get to enjoy some of the advanced features like Git Repository friendly software and thus, you won’t have to share your server with many others, thus your speed is unaffected.

You might feel that the offerings are a little limited. However, it is important to understand that anyone who claims unlimited is simply over estimating their services. Because, there is indeed some limits to the unlimited as well. Also, you must understand that most of the websites do not need more than 5 GB of storage space. Thus, you get double the necessary space even with the most basic plan.

You also get a choice to select the location of the data Center. You can go for US, Europe, Asia and the U.K. This may not interest a lot of customers, but it is a great feature to own, particularly for the ones who are new to the hosting provider business.

  • Fastest Setup
  • Easy Website Creation
  • Free Website Migration

  • 99.996% Last 12 Months
  • 99.999% Last Month

They have unique approach to achieving the highest possible uptime leading to actual numbers of more than 99.99%. We also guarantee that if you ever experience more than 0.1% downtime on a yearly basis you will be compensated.

read more about uptime

  • Easy Contact 24/7
  • No Waiting
  • Real Help

They have crafted unique tools that make it easy for the most popular applications
They have crafted a unique User Area where you can manage all aspects of your account, including your domain, your billing and your tickets. The cPanel is integrated in the user area with a lot of unique functionality added to it.
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Support


One of the best things about SiteGround is its customer support system. It has an excellent live chat support as well that makes the process easier for the users.

  1. SiteGround understands that customer service is one of the most important things for the success of any business. That is why they claim to be one of the fastest responders to their customers’ queries.
  2. At SiteGround, the calls are answered immediately and the live chat requests are responded quickly so that the customers do not have to wait for a long time to seek help.
  3. SiteGround also hosts a ticket system. This is a 24X7 system that addresses the issue of the customers in as less as 10 minutes.
  4. Siteground’s customer service has always won accolades for their remarkably quick responses and fast, effective service. They are one of the leading customer service providers and so, have gained attention of everyone.

Speed

  1. The website performed really well in the Europe, India and the US.
  2. It got a grade A in the BitCatcha tests.
  3. The site performed really well in some of the areas. However, you may face certain troubles in other specific places.

Data Center

SiteGround provides you with a choice to select the data Center in any of the server locations in three continents:

  1. America: It is available in Chicago.(Chicago US),
  2. Europe: It is present in Milan IT, London UK, Amsterdam NL
  3. Asia: It is situated in the country of Singapore

The best places where this web hosting services can be used include North America, South America, and Africa.

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Uptime


One of the best things about SiteGround is its customer support system. It has an excellent live chat support as well that makes the process easier for the users.

  1. SiteGround understands that customer service is one of the most important things for the success of any business. That is why they claim to be one of the fastest responders to their customers’ queries.
  2. At SiteGround, the calls are answered immediately and the live chat requests are responded quickly so that the customers do not have to wait for a long time to seek help.
  3. SiteGround also hosts a ticket system. This is a 24X7 system that addresses the issue of the customers in as less as 10 minutes.
  4. Siteground’s customer service has always won accolades for their remarkably quick responses and fast, effective service. They are one of the leading customer service providers and so, have gained attention of everyone.

They only had 10 outages in the last year (2017). That’s impressive as Web Hosting Pad had 2000+ outages.

Nevertheless, here’s the ‘uptime’ detailed overview:

Name Uptime Response Time
February 2018 100% 706 ms
January 2018 100% 730 ms
December 2017 100% 680 ms
November 2017 100% 722 ms
October 2017 99.99% 774 ms
September 2017 99.98% 712 ms
August 2017 99.97% 767 ms
July 2017 100% 837 ms

SiteGround Test

siteground uptimesiteground Response Time

Source: stats.pingdom.com/zp1kq4gopbjs/3292798

Conclusion

If you are someone who is looking to host a personal website or something for your small business, you can definitely count on SiteGround. It is a great place to receive great service at affordable costs. You can also make the most of the 30 day money back guarantee, in case you are not satisfied with the services or support. You can never get anything better than this at the cost that you are paying!

9.9 Total Score
10 reviews
Siteground Reviews

Siteground is all time favorite web hosting provider across the world and as per our personal research it is good for all users. No matter if you want a shared or dedicated hosting. Just go with them.

9.9Editor's score
Technical Support
10
Customer Support
10
Reliability & Uptime
10
Price
9.7
User-friendliness
9.8
9.3User's score
Technical Support
9.8
Customer Support
9.6
Reliability & Uptime
8.7
Price
9.2
User-friendliness
9.6
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10 Comments
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  1. Reply
    Fuji Jauhari
    May 26, 2018 at 12:37 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    I am actually new into paid web hosting, at first I was not so familiar, but to be honest I am very very satisfied with the siteground’s services and features! Very Highly recommended! The support staff was very friendly and helpful too. I would not think twice to extend my subscription in the future!

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  2. Reply
    ralf
    May 27, 2018 at 5:15 pm
    4.5
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    100
    Price
    90
    User-friendliness
    100

    Everything I needed except shell access, and a bit slow transfer to London.

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  3. Reply
    Fred
    May 28, 2018 at 6:21 pm
    4.8
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    90
    Price
    90
    User-friendliness
    100

    I recently needed to transfer my wife’s website onto my siteground account. With the phone and email support from siteground, I was able to complete the process quickly and painlessly. I’m very happy with their service, and strongly recommend using Web Host Hub to both novices, as well as professional IT personnel.

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  4. Reply
    Gloria
    June 1, 2018 at 2:59 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    I needed help and they went above and beyond, doing even more than I expected. I couldn’t believe how fast it was accomplished. Very satisfied!

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  5. Reply
    Kari Collins
    June 1, 2018 at 3:09 pm
    4.6
    Technical Support
    100
    Customer Support
    80
    Reliability & Uptime
    80
    Price
    100
    User-friendliness
    100

    Great price for superior service. Got to love that 24 hour customer service! Easy and intuitive interfaces

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  6. Reply
    Michael
    June 2, 2018 at 4:52 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    Super easy. Great instructional videos for beginners. Good rates. Support replied instantaneously. Like it a lot.

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  7. Reply
    Ben
    June 2, 2018 at 4:55 pm
    3.6
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    0
    Price
    80
    User-friendliness
    80

    Support has been prompt and on point. Every request I’ve made has been dealt with professionally and seamlessly. As a first time web site build, the experience has been easier than I expected. I used the provided software and found it reasonably intuitive. It took a while to find a template that was close to what I wanted. The template removes many of the decisions from the builder. Overall this is not such a bad thing but it did not allow the customization of things as much as I would have preferred. For example, the logo placement is, as far as I could tell, limited to the preset. All in all, this has been an easier experience than I anticipated. Editing is easy so I expect that my positive rating will remain positive. So far, so good.

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  8. Reply
    Kristin Laflin
    June 3, 2018 at 7:33 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    Fast and friendly. Great prices and all for a lot of features.

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  9. Reply
    Patrick
    June 4, 2018 at 3:11 pm
    4.8
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    80
    User-friendliness
    100

    Excellent experience with the support request. In addition, the initial purchase went smoothly and everyone involved was friendly.

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  10. Reply
    SC CORTRANS SRL
    June 5, 2018 at 12:20 pm
    4.6
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    80
    User-friendliness
    80

    Thank you for all the support. The hosting is great and i’m glad that i have made this choice. It represents my best solution to my problems!

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