Inmotion Hosting Reviews UK

£4.23/Mo.

  • InMotion is a popular, business-class hosting provider with a strong worldwide presence and a range of hosting options that cater to the needs of a beginner to an enterprise.
  • The company has offices in Los Angeles and Virginia Beach, with the former being the headquarters. It was founded in 2001.
  • It has more than two hundred employees as of today, with verticals supporting the entire spectrum of hosting services.
  • InMotion always employs SSDs in favour of spinning disks that contribute to its higher uptimes and higher bandwidth.
  • InMotion is the firm to launch the first ever Green Data Center in the Los Angeles, California. InMotion also takes regular steps to reduce its carbon footprint and is an active contributor to green missions.
  • InMotion has an excellent customer service support that can be invoked directly from their website that connects a user to an InMotion representative.
  • InMotion only supports Linux and Unix based servers and prefers installations in the LAMP stack.

inmotion hosting uk

Specifications


  • SSD-drive backed VPS Web Hosting in two flavours: InMotion’s SSD drives’ backed VPS hosting are available as managed hosting or self-managed hosting. The self-managed hosting VPS hosting comes cheaper as there is no server management that InMotion offers in that. Ideal for system administrators and developers, self-managed VPS hosting provides root access with command line options to manage the infrastructure. On the other hand, managed VPS hosting offers free server management which is included in its pricier bundle. It is recommended for businesses and agencies.
  • Provides both dedicated web hosting and shared web hosting: InMotion provides dedicated web hosting through its single and dual core processor servers running the LAMP stack. It comes in a multitude of flavours (listed in pricing) that cater to different complexities of business needs. InMotion also offers shared hosting, where multiple websites can utilize a single server (supporting up to six domains in its most basic plan).
  • Reseller hosting available: You can also buy servers to resell them yourself, from InMotion. There is provision for unlimited email usage with each reseller hosting available with InMotion.
  • Data-centers are PCI compliant with DR-safe options: The data centers run by InMotion are PCI compliant which means they are safe for card transactions for e-Commerce. Their data centers are also using the services of 4 different tier 1 ISP’s at any point in time. The chances of a disaster actually impacting your data is hence minimized.
  • Support for CMS tools: Apart from the ubiquitous WordPress, InMotion supports Content Management Systems like Joomla and Drupal. Joomla is an easier alternative than Drupal while the latter is more powerful and comprehensive.
  • Support for website builders: Apart from WordPress, InMotion supports BoldGrid and B2evolution as website building tools. BoldGrid allows drag and drop features to place elements on the screen while B2evolution is geared towards file and photo management.
  • Support for Moodle: We were pleasantly surprised to see InMotion supporting Moodle. Moodle is a favourite of the e-Learning community that uses it to manage learning by disbursing courses, playing content and managing learners and teachers.
  • Support for e-Commerce: InMotion supports PrestaShop and OpenCart which are both excellent tools to quickly set up your e-Commerce site with a few clicks and nudges.
  • 90- Day Money Back Guarantee: InMotion comes with a 90-day money back guarantee which lets you get a full refund within 90 days, if you are not satisfied with their services.
  • Hosting email and data transfer features: InMotion offers unlimited email hosting with a number of its plans. It also offers unlimited data transfers with many of its business-centric plans which is a niche offering in the hosting segment.
  • Web design consultation: InMotion provides free consultation on the design of your website which is without any obligation to purchase. They conduct an interview with you and review your content and design before recommending changes, if any, to you.
  • Bespoke pricing: InMotion also says that they will provide a customized quote for your business needs if you provide your specific business needs.
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Pros & Cons


InMotion has a wide range of features in the hosting arena that are impressive with some notable shortcomings.

InMotion’s Hosting Performance

PROS:
  • InMotion offers some of the best server uptimes in the hosting sector. With uptimes of 99.95% and the TTFB pegged below 500ms, its servers come across as super reliable.
  • InMotion offers a 90-days money back guarantee if you are not satisfied with their services. This is a great offer consider the industry standard of 30 days.
  • It provides free SSL certificates. Most hosting providers levy additional fees for SSL certificates and most users end up buying them.
  • InMotion offers free migration from an existing host. If your website is already setup somewhere else, InMotion can execute the migration for no extra cost. This is a big benefit for businesses that are already running for a while and want to consider InMotion.
  • All of InMotion’s storage is strictly SSD-based which is great considering the additional trustworthiness that comes with SSD as opposed to spinning disk drives of the past era.
  • InMotion allows you to select your data center. This can be important if you are focussed at a certain geography which would suggest the selection of a particular data-center over others.
  • InMotion has a proven performance record of 15 years with excellent ratings and reviews throughout.
  • InMotion has a well-trained customer support and they vouch that each person on their customer support team goes through 160 hours of mandatory training before taking up the role.
  • InMotion has comprehensive WordPress management capabilities.

CONS:
  • InMotion doesn’t support Windows based servers. If your applications need to run on Windows-based machines (which may happen if they are created using any .NET technology for example), then InMotion won’t be able to serve your needs.
  • InMotion doesn’t support any monthly billing options. The most basic payment options are yearly which may not work well with beginners.
  • It needs phone based authentication for the first time setup. A US number is expected here, which makes the situation inconvenient for non-US customers.
  • InMotion revises its rates upon the completion of a billing cycle or renewal. The increase in price is transparently shown though.
  • There are a number of logins that one needs to perform to get to the actual website editing part of it (a login through InMotion, a login through cPanel etc.)
  • The Premium Website Builder does not have a great library of tools and widgets. Though it supports managed WordPress hosting, its own website builder doesn’t empower a user to create compelling sites.
  • InMotion’s pricing plans can be expensive, especially for someone who is launching their first business or blog using their hosting option.
  • InMotion doesn’t support any forum to discuss common issues faced by customers etc. which can be useful for developers who are working on it.

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Price


There are various packages that would suit every need of individuals as well as business enterprises.

  • Launch

    $6.39
    • FREE Domain
    • 2 Websites
    • Unlimited Disk Space
    • Unlimited Bandwidth
    • Unlimited Email
    • Marketing Tools
    • Security Suite
    • FREE SSL
  • Pro

    $14.71 /month
    • FREE Domain
    • Unlimited Websites
    • Unlimited Disk Space
    • Unlimited Bandwidth
    • Unlimited Email
    • 4X Performance!
    • Marketing Tools
    • Security Suite
    • Pro Level Support
    • FREE SSL

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Developer Tools


InMotion provides a host of developer tools that can be used for infrastructure management.

  • Access to cPanel to control infrastructure parameters, creating email and FTP accounts, installing software packages and managing security.
  • Softaculous is a tool which is a one-click installer that allows developers to plug different applications into the website (they can choose from 400 different applications).
  • Developers have complete access to root and all SSH configurations in the self manged hosting option.
  • Developers have access to Joomla or Drupal if they prefer to use it for content management. InMotion supports the latest version of these tools and gives the option of interacting with their sys admin in the Power package.
  • Developers can access a host of website builders like WordPress, BoldGrid and B2evolution.
  • Developers get Prestashop and Opencart as e-Commerce platforms that can tinker with to set up their online shop.
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Data Centre


Since 2010, InMotion has been taking an active part in being an environmentally friendly hosting service provider. InMotion employs Outside Air Cooling technology that saves it 70% on cooling cost and also 2000 tonnes in carbon footprint every year. InMotion has also the first Green Data Center in the state of Los Angeles, USA. InMotion also advocates recycling and stopping the use of paper products wherever possible in its office premises. InMotion has also partnered with Trees For The Future, a not-for-profit organisation, in a mission to plant 5000 trees across the world.

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Uptime


InMotion provides some of the best uptimes seen in the hosting world. Their hosting meets the industry-standard SLA of 99.95% uptime. They sustain this high uptime through a mesh of disaster recovery policies and thoughtful infrastructure decisions.
InMotion works almost exclusively on SSDs which are more reliable than spinning disks (and faster). InMotion maintains connections with 4 leading ISPs at the same time. This ensures high infallibility in the servers. InMotion also maintains highly secure backups of its servers which is another reason for its high uptime.

 

9.4 Total Score
11 reviews
Inmotion Hosting Reviews

9.4Editor's score
Technical Support
9.5
Customer Support
9.5
Reliability & Uptime
9.2
Price
9.2
User-friendliness
9.5
8.1User's score
Technical Support
8.9
Customer Support
8.7
Reliability & Uptime
8
Price
6.6
User-friendliness
8.6
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10 Comments
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  1. Reply
    Paul Dascaleanu
    May 26, 2018 at 12:34 pm
    4.4
    Technical Support
    100
    Customer Support
    80
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    100

    I was ready to upload my webpage from my old host to my new site at inmotion. I found that I couldn’t figure out how to do that. I called late on a Sunday night and got through quickly to a suppport tech who patiently walked me through it.

    Helpful(0) Unhelpful(0)You have already voted this
  2. Reply
    Dimcon
    May 27, 2018 at 5:30 pm
    4.3
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    90
    Price
    80
    User-friendliness
    100

    Reached support very fast, they knew what they were talking, and fixed my issue really fast. Keep up the great work guys.

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  3. Reply
    viktor
    May 28, 2018 at 6:31 pm
    3.8
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    100
    Price
    40
    User-friendliness
    80

    The support team was almost good for my questions and i was impressed with the friendly approach. I will recommend them. But i have some problems regarding price of inmotionhosting.

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  4. Reply
    Mayra
    June 1, 2018 at 2:53 pm
    3.8
    Technical Support
    70
    Customer Support
    70
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    80

    The service has been great! Very knowledgeable, helpful and have answered all my questions and solve my problems. Would highly recommend!

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  5. Reply
    Adam Smith
    June 1, 2018 at 3:06 pm
    3.4
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    0
    Price
    80
    User-friendliness
    60

    I have been in IT management and web development since 2008 and now have a small business. Last summer our server crashed and we don’t do a ton of online sales, but it is a needed tool. Rather then buy a server, rack space and bandwidth I deiced to use a hosting service (which I have not since 2011). At first glance it looked complicated and over loaded. I easily picked out what I needed, and for what I didn’t “get” right away support got back to me within hours. I haven’t used them long, but so far, so good.

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  6. Reply
    Tyler Stenzel
    June 2, 2018 at 4:50 pm
    4.6
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    60
    User-friendliness
    100

    I love their support so friendly and its 24-7!!! But price are high.

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  7. Reply
    Sid H
    June 2, 2018 at 5:08 pm
    3.6
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    100
    Price
    0
    User-friendliness
    100

    One can be justifiably about reviews posted on the web. However, in choosing inmotion to host our first website, we were influenced by the consistency of the positive recommendations and so took the plunge. Our expectations in respect to the initial technical assistance that we required have been exceeded. The response to several requests has been immediate and the willingness to help most notable regardless of the time of day we have sought to contact them. Of course, this is what they advertise, but to find that they back up their claims with real live performance is something else, regardless of the person contacted at the help desk. They clearly have a culture established that is customer orientated. Let’s hope they can maintain the be of service attitude as they grow their business! Recommended

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  8. Reply
    Denise Gakle
    June 3, 2018 at 7:32 pm
    4
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    80

    I tried another web host weeks before I was lucky enough to change to inmotion. Being the newb that I am, I rely heavily on the technical support and they’ve come through for me every time more rapidly and efficiently than I would have ever expected. I will give them 4 stars in every category.

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  9. Reply
    Andrew Stokes
    June 4, 2018 at 3:04 pm
    3.7
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    50
    Price
    50
    User-friendliness
    70

    Inmotion has provided me excellent web hosting assistance and 24/7 365 day a year phone/chat support. Being in the IT Industry I understand how important support can be and you will not find a better web provider.

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  10. Reply
    Maz
    June 5, 2018 at 12:23 pm
    4.4
    Technical Support
    90
    Customer Support
    90
    Reliability & Uptime
    100
    Price
    80
    User-friendliness
    80

    No issues this far and anytime I have had any questions, customer service has helped me in an efficient and effective manner. Recommend inmotionhosting.com for people new to the web, and looking for the ways to get website online.

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