Hostgator UK Hosting Reviews


  • HostGator is one of the leading providers of web hosting and related services on a global platform.
  • The company was founded in October of the year 2002 by Brent Oxley. Oxley was then a student at Florida Atlantic University. By the year 2006, HostGator had successfully crossed the 200,000 mark in the number of registered domains. Basically, the concept of this company was born in a dorm room!
  • 2007 was the year when the company transferred from the original office in Boca Raton, Florida to a new and sprawling 20,000 square foot building in Houston, Texas. It has been running successfully right from the day of its inception.
  • According to the Inc. Magazine, HostGator ranked at number 21 in its list of fastest growing companies in the United States in 2008. The company also ranked 1 in the Houston-Sugar Land-Baytown, Texas area.
  • In the same year, the company planned to change over to green hosting by working with Integrated Ecosystem Market Services. In 2008, HostGator took up a new challenge to compete with all those companies who claimed to offer unlimited plans to their customers.
  • In the year, 2010 an office was added in Austin, Texas. In 2011, HostGator started operations in India. Its office is in Nashik, in the state of Maharashtra and a data centre.
  • On 21 June 2012, CEO and founder Brent Oxley publicly announce selling HostGator to Endurance International Group. However, he assured the employees and user not to worry as he would still own the buildings himself. The deal was closed at $224 million.
  • As per the data available for 2013, HostGator hosts more than 9 million domains and has a huge customer base of above 400,000 customers.

Specifications


  • Solid State Drives: The shared Business Hosting plans from HostGator are placed on an ultra-reliable Samsung SSD drive. These drives are very fast and reduce data retrieval times. This allows your content to be retrieved at times when you client demands for it.
  • Web Hosting for Developers: With HostGator, you get a chance to build your website with the use of latest languages. These include PHP, Ruby, PERL, Python, PostgreSQL, MySQL and more.  You also get the advantage of easy WordPress management.
  • 90- Day Money Back Guarantee: If you are not satisfied with the services, then the company guarantees a money back to you within 90 working days.
  • SSH hosting with command line: With the plans from HostGator, you can quickly run commands, change permissions, monitor logs, restart services, and securely manage databases on the best Shared Hosting servers. You data is also encrypted that prevents any third party user to access your sensitive and personal information.
  • Blogs, ecommerce and more: With HostGator, you can easily install over 400 applications. The various plans are also designed to help you keep your blog or ecommerce site up-to-date with one click, or even roll-back to a previous version. The most popular CMS platforms from HostGator include WordPress, Joomla and PrestaShop.
  • Hosting email features: The robust email package from HostGator is compatible with all desktop clients including Outlook and Apple Mail and runs on any iPhone, Blackberry or Android device. You also get the option to block annoying SPAM using Spam Assassin – included with all Business Hosting plans for free!
  • Web design hosting: The platform incorporates one easy to use web builder. It is fully compatible with the web’s most popular design platforms including Adobe Dreamweaver and iWeb.
  • Other special features: You can also collaborate using diverse FTP accounts or check out your website statistics with the help of your raw log files or AWStats. All these pieces of information are easily accessible from your included license of cPanel.
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Pros & Cons


Let us first discuss about the pros and cons of the web hosting services by HostGator.

HostGator’s Hosting Performance

PROS:
  • This website hosting platform offers a large variety of hosting plans suitable for most websites.
  • It has plans that are available on both Linux and Windows server platforms.
  • It uses cPanel (Linux) & Plesk (Windows) for domain management. It becomes very user friendly and easy to understand.
  • The platform provides industry standard hosting features for both advanced use & beginners.
  • You also get support for popular CMS scripts and programming languages
  • This platform is a huge choice for all the Reseller hosting services.
  • They provide excellent customer support services. Their live chat, telephone and email services are simply outstanding. You can reach out any time if you have any queries or issues with the server.
  • The platform provides a much improved WordPress performance with the set of new managed hosting plans.

Now that we know what the benefits of this web hosting platform are, let us have a look at the disadvantages associated with the platform.

CONS:
  • We feel that the prices are a little too high and the renewal rates are more for most of the plans.
  • The Weebly website builder is pointless and outdated and doesn’t serve a very good pupose for the customers.
  • The WordPress Cloud plans from HostGator have no access to phpMyAdmin or cPanel. This becomes a major drawback.
  • The various plans for popular CMS platforms do not provide any exciting additional services.
  • The in-house domains are too expensive and lack the features for that price.
  • There are some serious rumours that go around about the hosting site. Some people do say that they play around with your bandwidth. You need to be extra cautious about it.
  • A lot of the things on your website will have to be done by you. In the cheap packages, you do not get enough prior information.
  • TTFB might be too slow at times. It may not happen too regularly, but there are chances that it would!

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Packages & Pricing


There are various packages that would suit every need of individuals as well as business enterprises.

Price Space Bandwidth No. of Sites Price
Hatchling Unmetered Unmetered 1 £1.94/mo Visit
Baby Unmetered Unmetered Unlimited £4.20/mo Visit
Business Unmetered Unmetered Unlimited £4.20/mo Visit

HostGator UK Price

HostGator UK Packages Details

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Developer Tools


HostGator provides the best shared hosting for developers. It provides the developers with the advanced and basic tools that are required to build a great website. It also provides cPanel free for all Business Hosting customers. This allows developers to create email address, setup multiple FTP users, manage SSH logins, and much more. The main highlights of the developer tools from HostGator include:

  • The developer can access cPanel login from anywhere.
  • It is easy for the developers to access to hosting technical information.
  • Developers also get FTP access and new account setup.
  • HostGator provides SSH access for the developers.
  • You get a free Softaculous application installer.
  • You also get assistance for Email creation & management.
  • You can make the most of the email forwarding facility available from HostGator.
  • Spam, account & user level filter setup is also provided.
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Data Centre


HostGator understands its responsibilities as one of the nation’s fastest growing web hosting providers. Therefore, the company is committed towards following a more eco-friendly approach towards everything and every process. Since 2010, the enterprise has put incessant efforts towards improving the carbon footprint in various data centres. The company also encourages lesser use of paper and related products and is in a venture to go completely digital.
Most of the data centers in the world usually consume large amounts of energy and more than half of that energy is utilized for cooling and air conditioning. That’s why the company has come up with the concept of Green Data Center. In this process, it is cutting down the cooling costs by nearly 70% by using the advanced outside cooling technology. This also helps in cutting down the production of carbon and compounds greatly.

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Uptime


We would say, the site performs average when it comes to the Uptime test, with an average result of 99.95 percent.
The best run was 100.00 %. However, it could sometimes go as low as 93.19 %. That can be really bad!
When HostGator goes down, the site is unavailable for a maximum of two minutes. We believe that is absolutely okay and can be forgiven!
They’re one of the only hosts who give an advance announcement of upcoming maintenance, and how long you can expect your server to be unreachable. This goes a long way in ensuring customer satisfaction and comfort.

Name Uptime Response Time
March 2018 99.93% 1,012 ms
February 2018 100% 1,019 ms
January 2018 99.98% 1,002 ms
December 2017 99.94% 988 ms
November 2017 99.99% 1,023 ms
October 2017 99.98% 998 ms
September 2017 100% 1,011 ms
August 2017 99.98% 998 ms
July 2017 95.50% 1,873 ms
June 2017 99.37% 1,537 ms

Hostgator uk uptime

SOURCE: stats.pingdom.com/zp1kq4gopbjs/1631038

10 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Reply
    Joshua Miller
    May 26, 2018 at 12:35 pm
    4.2
    Technical Support
    100
    Customer Support
    60
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    100

    I just bought a one year account from hostgator. I had a lot of addon domains to add, a lot of question for technical support – and they did just great, replayed back to me really quick, even transferred a domain to my account from another registrar. My website loads much much more quickly then it used to on another big web hosting company. As a sharing solution, this is what you need for sure.

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  2. Reply
    marla
    May 27, 2018 at 5:20 pm
    4.4
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    80

    The online chat for the customer support is incredibly helpful and fast. The people you are chatting with are knowledgeable and courteous. No matter how stupid your question may be.

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  3. Reply
    Samuel Clarke
    May 28, 2018 at 6:24 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    I was the QA manager for the entire Hewlett Packard consumer product enterprise and am very particular with customer service and how it should be performed. I was looking for a dependable host which could answer my questions without transferring me around to other departments and that could give me my answer in a timely manner. After talking with several other hosting companies all to my disappointment I discovered hostgator. The page was of clean design and very easy to understand the services offered and their pricing. I only had a couple fairly technical questions that were not posted. After opening the online chat for support I was almost immediately greeted by a very pleasant rep (Dan F) He was able to answer all my questions without waiting and was very efficient with his time. He assured me that I would be satisfied with their company. After sign-up I waited for a call to activate (another nice security feature) I didn’t get the call, I check my email to find out they had been trying to reach me but I forgot to turn on my magic jack! When I called back the phone again was answered with promptness by a very nice lady who obviously enjoyed her job and she was even the one who was calling me. Setup and login of the control panel is very easy and everything is laid out. I think one of the best features is the 24×7 chat technical support. Since I live across the world my time zone is opposite of normal business hours the chat makes things 200% easier. Thank you hostgator.com I am so glad I found you!

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  4. Reply
    craig
    June 1, 2018 at 2:59 pm
    4.8
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    80
    Price
    100
    User-friendliness
    100

    It only took me a couple of hours to move my web site. The problems I came across customer support answered in record time. Great experience so far.

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  5. Reply
    Everette
    June 1, 2018 at 3:08 pm
    4.7
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    80
    Price
    90
    User-friendliness
    100

    The support team was prompt and helpful. They answered my question quickly and were able to resolve the problem within 24 hours. I am giving two stars for quality because they neglected to enable a service that I had requested when the site went online until I called to complain about it.

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  6. Reply
    Monica
    June 2, 2018 at 4:49 pm
    4.6
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    80
    Price
    80
    User-friendliness
    100

    I just signed up and am getting up and going. So far I’ve been very impressed with the support staff. They’ve been very helpful and pleasant, very much unlike the support staff at the provider I left. I can’t comment on some of the attributes as I haven’t gone live yet.

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  7. Reply
    Julie Kuyt
    June 2, 2018 at 5:10 pm
    5
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    100
    Price
    100
    User-friendliness
    100

    This web host is by far the best I’ve come across yet. Great pricing and the support/technical support is outstanding. My support tickets were answered within 10 minutes on average. I’m so glad I switched providers!

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  8. Reply
    Bob Battersby
    June 3, 2018 at 7:30 pm
    4.2
    Technical Support
    80
    Customer Support
    80
    Reliability & Uptime
    80
    Price
    100
    User-friendliness
    80

    Being completely virgin to creating websites although computer literate I made a few wrong moved at the beginning but once I git the gist of it things went smoothly. I like it and may use it again soon to develop an additional site. the only thing that gave me trouble was pasting paragraphs and getting things sized up correctly. there were instances when making corrections to one paragraph had an offsetting effect on another.

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  9. Reply
    Cook
    June 4, 2018 at 1:24 pm
    2
    Technical Support
    0
    Customer Support
    100
    Reliability & Uptime
    0
    Price
    100
    User-friendliness
    0

    Excellent experience with the support request. In addition, the initial purchase went smoothly and everyone involved was friendly.

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  10. Reply
    Cary
    June 5, 2018 at 12:21 pm
    4.6
    Technical Support
    100
    Customer Support
    100
    Reliability & Uptime
    80
    Price
    100
    User-friendliness
    80

    So far I have only good things to say. Very quick to respond to questions or requests. They seem to be willing to help with us novice-types who have never set up a web page before. Recommend hostgator to all the new people to the web.

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