To use SSL encryption on your website you will need two things:

1. A dedicated IP address
To install an SSL certificate on an account the domain must be setup with it's own dedicated IP address.
Depending on your package and server there may be a monthly fee for this, please contact us with your account
details and we'll inform whether there is a fee.

The dedicated IP address will be allocated and setup by us when the SSL certificate is installed.


2. SSL certificate
For SSL access the domain will need an SSL certificate purchased and installed. We do not sell SSL
certificates but there are many vendors to choose from (we generally recommend EV1) and a guide can be seen at
WhichSSL.

Before you can purchase the certificate from your chosen vendor you will need a CSR (certificate signing
request) which we must do for you. This can be provided for you after you have provided us with the following
details in a support ticket:


* Email address
* host/domain to make SSL certificate for (note that domain.com is different from www.domain.com)
* country (note that United Kingdom should be GB and NOT UK)
* state
* city
* company name
* company division
* SSL password



After you have been provided with the CSR by us you can use this to purchase the certificate. When you have
done this provide the certificate details to us in a support ticket and we'll install the certificate free of
charge.

After the installation your SSL certificate will be setup and you will be able to access it via a secure URL
(https://www.domain.com).

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