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Hosting FAQ’s - All questions answered below are answered by the hosts themselves


1) What is your uptime guarantee

Answer 1)99.9% uptime or your next month is free.

This Answer was submitted by Sasquatch Hosting, Inc - If you found it useful, please consider them as your host

Answer 2)Zoom Active has a 99.9% uptime guarantee.

This Answer was submitted by ZoomActive.com - If you found it useful, please consider them as your host

Answer 3)Our network connectivity also meets the highest standards - 99.9% network uptime guaranteed with our Service
Level Agreement. Given our 24/7/365 functionality and congestion-free network, we provide you with the fast
and smooth service you demand.

We are confident that our uptime will not fall below 99.9% but if it does we will credit your account to
cover the downtime.

We know that our customers want reliable fast web hosting which is always online and we like to guarantee
this to you.

This Answer was submitted by V7 Host - If you found it useful, please consider them as your host

Answer 4)The strength of our infrastructure and support systems makes it possible for Certified Hosting to offer an
industry-leading 99.999% Guaranteed Uptime policy, covering all Web sites hosted on our servers. Subject to
the terms of the Guaranteed Uptime policy ('SLA'), a customer's Web site will be up and available at least
99.999% of the time in any given calendar month, or the customer will receive a credit towards their next
month's hosting bill, according to the current Service Level Agreement.
Should Certified Hosting not be able to provide services guaranteed by the current SLA, the following
service credits will be issued:

* 1 or More Hours Downtime = 1 Day Credit
* 4 or More Hours Downtime = 1 Week Credit

Downtime is referred to as our network equipment being down. We do not possess control over the Internet,
therefore we cannot guarantee that you will be able to access your site due to circumstances beyond our
control. We guarantee that our network will be up and functioning 99.999% of the time per month.

In order to receive your credit you must do the following:
1) Document your web site downtime in writing.
2) Have your web site downtime verified by Certified Hosting.

Please send the request to: downtime@certifiedhosting.com

This Answer was submitted by Certified Hosting - If you found it useful, please consider them as your host

Answer 5)We guarantee 99.9% uptime outside our schedule maintenance periods. This does not include downtime caused by
factors outside our control, such as problems with your internet provider, or a fiber cut somewhere that
prevents you from reaching our servers. These are rare issues. We monitor our severs via Monitis which tests
all critical services from 4 global locations. If 3 out of the 4 ever fail we are alerted immediately and
will investigate the issue.

This Answer was submitted by Front Range Hosting - If you found it useful, please consider them as your host

Answer 6)A 99.9% uptime guarantee is provided on all services.

This Answer was submitted by Market Hosting - If you found it useful, please consider them as your host

Answer 7)100% Network Uptime Service Level Agreement!

We have redundant servers that keep your data safe.

4 a Better Host 4aBH.com

This Answer was submitted by 4 a Better Host - If you found it useful, please consider them as your host


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